Returns and Refunds Policy.

Products to be returned that are not faulty or incorrectly supplied but be returned to the below address within 14 days with an cover note detailing the reason for return.

Shipping costs are your responsibility

Products which are cut or made to measure, or otherwise customised or made to your specifications will not be exchanged or refunded unless they are faulty or incorrectly delivered;

You must keep the Product(s) you wish to return in your possession and take reasonable care of the Product(s) at all times while they are in your possession. This means that you must not use the Products (except to the extent reasonably necessary to inspect and examine them).

We reserve the right to make a deduction from the amount of any refund for loss in value of the Products returned where the Products show signs of unreasonable use; for these purposes, unreasonable use includes handling the Products beyond what is necessary to establish the nature, characteristics and functioning of the Products, in particular, if it goes beyond the sort of handling that might reasonably be allowed in a shop. Where you are in possession of the Products (or they have been dispatched to you), we may withhold any refund until we have received the Products or you have supplied proof of return for the Products.

Following cancellation, we will refund a consumer the price paid for the cancelled order (or part of the order cancelled), less any collection or return costs or charges (if any). Where a consumer cancels their entire order, we will also refund the standard delivery charges paid (if any), or an amount equal to those charges if a consumer elected to use a more expensive delivery method. Where a consumer cancels part of an order, we may recalculate any applicable delivery charge and deduct this from the refund.

Your order will be refunded within 14 days of receipt of the return, less any shipping costs, to your original payment method

YOUR CONSUMER RIGHTS ARE NOT AFFECTED